SupportTerms & Conditions

Terms and Conditions

Terms and Conditions of sale:

Orders for In Stock Items:
We strive for extremely fast shipping. We begin the shipping process
immediately after an order is placed, and a lot of work goes in to preparing an
order for shipment.  Due to this reason, we must charge a 10% cancellation
penalty for any orders that are canceled, and before they are shipped from
our location. This applies to standard orders only, without any special
accessories installed. Any orders with special accessories to be installed
(Example, but not limited to installed DRO’s, or other accessories) will be
charged a 25% cancellation charge if canceled before shipment from our
location.

Any order canceled after the item has shipped will be subject to a 25% restocking fee, plus all original shipping costs. (If it was “Free Shipping”, the customer will be responsible for our actual shipping costs.) Customer is responsible for returning all merchandise to the specified location, in original packaging, in new, perfect condition. All packaging must be in original condition. Any alterations to original packaging may result in additional charges above the 25% restocking charge.

Deposits for orders that are not in stock at the time order is placed
(Customer will know this at time of order):
Any deposit placed for an item that is not in stock, where the customer chose
to place a deposit to secure an order, is NON REFUNDABLE. Minimum deposit
amount is 20% of the order to hold an item for a future shipment. This deposit is
not refundable under any circumstances other than shown on invoice. If
customer cancels a deposit order, deposit will be forfeited in full. We will
notify the customer once their order is in. Any deposit orders not paid in full
within 15 days of notification will be canceled and full deposit forfeited. This
only applies to our standard item configurations, and does not apply to special
orders which is covered below. Any item which has any extra accessories
installed, or an item that we do not normally stock is considered a special
order, and is covered below.

Special orders:
Special orders require a minimum 50% Deposit, and are non refundable for any
reason
. We will notify customer once their order is in. Any special orders not
paid in full within 15 days of notification will be canceled and full deposit
forfeited.

It is understood that by completing this order you have read and agreed with
the terms above. We strive to do our best to make sure your purchase with us
exceeds your expectations. If you have any questions about anything, please
feel free to call us at 412-787-2876 or email.  

 

Copyright ©2017 Precision Matthews, All Rights Reserved.

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